Accelerate growth with loyalty that lasts
Create loyalty experiences that fuel repeat sales and drive long-term brand growth through maximized CLV.


increase in customer lifetime value (CLV)

increase in repeat purchase rate

boost in GMV (85%+ contributed by loyalty program members)
Create delightful rewards experiences with ease
Easily create and manage diverse rewards programs that make earning and redeeming simple and delightful for your customers
Loyalty tiers that reward engagement
Enable customers to earn rewards based on their level of engagement and/or the amount they spend. Leverage built-in AI features to create personalized tiers to maximize profit margins.

Paid, earned, or dual membership programs
Create flexible rewards programs that let customers earn and/or pay for their points, incentives, and tiers.

Point-based rewards
Combine versatile point-earning options, tailored for online, in store, in app, or marketplace to boost engagement and sales.

Branded gift cards, built in
Offer exclusive gift cards for self-use or gifting—transforming everyday purchases into moments of connection and brand discovery.


Transform loyalty into advocacy
Drive growth by turning loyal customers into advocates with rewarding referral perks —for your customers and their friends.
Reward referrer and referee with discounts, gifts, points and more.
Reach more customers with easy sharing on Facebook, Twitter, email and other channels.
Empower your top advocates with personalized referral codes.
Enhance your offers with stackable rewards and incentives
Enable stacking so customers can combine rewards and promos in one seamless order.
Customers can easily redeem and stack rewards and discounts at checkout.
Offer membership or tier-specific stacking options.
Easy and flexible stacking configurations to give you absolute control.

Craft seamless loyalty experiences across every channel
Deliver a one-of-a-kind rewards experience that’s deeply personalized for every customer—down to the last detail.

Natively integrated loyalty engine
Seamlessly integrate with your customer data, checkout experience, social commerce and more to drive a more unified experience across all channels — eliminates the fuss of custom integrations or 3rd party apps.

Intelligence-driven, personalized rewards
Leverage zero and first party data to dynamically create and offer rewards and incentives, optimized to increase conversions and repeat purchases.

Unified experience across all channels
Customers are able to seamlessly earn and redeem rewards and incentives across all channels, on and offline.
Tailored, rewarding experiences
Deliver a one-of-a-kind rewards experience that’s deeply personalized for every customer—down to the last detail.
Member-exclusive incentives
Create tailored offers with exclusive discounts, prices and perks based on membership types and tiers.
Rewards tracking
Personalized portal and on screen pop-up panel for instant, easy access to rewards status.
Seamless redemption
One-click redemptions from any page, plus tailored rewards and points highlighted right at checkout for a truly personalized experience.
Digital reward cards
Enable customers to unlock rewards anytime, anywhere with a personal, scannable card for both online and in-store use.

Make informed decisions with real-time loyalty insights
Get real-time analytics on your loyalty programs to understand engagement, measure impact, and fine-tune your strategy.

Monitor key metrics like member growth, sales, return rates, and referrals, in real-time — all in one intuitive dashboard.
Access detailed profiles and real-time data to uncover and track the behavior and key moments of your most loyal customer.
Easily create robust, custom reports to uncover high-performing customer cohorts and analyze performance across different channels and campaigns.

Unlock more experiences and enhancements
Expand your loyalty capabilities and experiences by leveraging SHOPLINE apps and APIs.
Unlock more—just connect
Boost performance, deliver new experiences, streamline operations and more by integrating with your favorite tools and apps.
APIs that do more
Built for scale—our advanced APIs empower seamless extensions and customization.
Pricing
Lite
Best for business starters
Member points
Referral URL
Store credits
Email notifications
Data Overview
Up to 200 Orders per month
Starter
Tailored for small-sized businesses
All of the features in Lite, plus:
1 Membership Level
Referral Code
20 products of member price
Custom email
Customized member components
1 Apps available for integration
Up to 500 Orders per month
Growth
Ideal for growing business to scales repurchases
All of the features in Starter, plus:
You can set at most 3 levels
Nudges
Giftcard
100 products of member price
Data Analysis
Customized point expire date
2 Apps available for integration
Up to 2,500 Orders per month
Over 2.5k, $10 per additional 100 orders
Pro
Perfect for brands with comprehensive needs
All of the features in Growth, plus:
You can set at most 5 levels/2 paid membership
Member benefit
Unlimited products of member price
Giftcard
Customized giftcard/shopping credit expire date
Unlimited Apps available for integration
API
Up to 10,000 Orders per month
Over 10k, $5 per additional 100 orders
* Products are to be uploaded in a single session, 1 variation is considered as 1 product count.
* Upon purchasing the Migration package, Shopline will obtain the relevant information (i. e. product, category, and navigation) and Shopline will only work on your existing materials for the migration process.
* Prices are exclusive of 7% GST.

SHOPLINE offers a comprehensive membership system with customizable tiers and benefits. We’re able to view customers' purchase history and profiles through the system, making it easy and convenient for us to follow up and engage with them in a more meaningful way.